No overcharge gets through.

The agent checks every invoice against the booking, disputes what does not match, and chases what is owed.

Agent Space11 tasks today · 2 need you
Needs you2
Brightwater FoodsWAL-2479Wants a Friday pickup
Working6
Done3
Crescent HomeSQ-2475Tracking link sent
Northgate ToolsSQ-2477Quote accepted · booked
Fairview PaperWAL-2468POD filed · invoice sent

What it does

Every invoice, checkedbefore it is paid.

Carrier bills are checked against the booking, and customer invoices are chased until they are paid.

Carrier bills in, customer invoices out.Sample week

Carrier bills18 this week · checked against the booking
Checked18Held$266Approved$0

Two bills do not match their booking. $266 is held with the proof attached, and the rest is ready to pay.

BillCarrierLoadBookedBilledCheck
INV-1630Cobalt CarriersINV-1630 · WAL-2461WAL-2461$1,900$2,080Detention not owedHeld $180
BILL-3318XPOBILL-3318 · WAL-2470WAL-2470$860$946Reweigh, BOL says 9,800 lbHeld $86
INV-2210Ridgeway TransportINV-2210 · WAL-2482WAL-2482$2,050$2,050Matches the rate conOK
INV-0877Tri-Line ExpressINV-0877 · WAL-2474WAL-2474$2,120$2,235Lumper, receipt attachedOK
INV-4410Day & RossINV-4410 · WAL-2468WAL-2468$1,640$1,640MatchesOK

Synced to QuickBooks · Wed 5:05 PM

Payments wait for your approval.
  • Matched to the booking

    The rate, the accessorials, and the delivery documents.

  • Disputed with proof

    Overcharges held, with the BOL and the rate attached.

  • Chased until paid

    What customers owe, followed up and in view.

Where it works

  • QuickBooks
  • Sage
  • Outlook

How you stay in control

It works inside the mode you set for each customer and type of freight, and anything that commits your company waits for a person. See the modes

Questions and answers

  • Every carrier invoice is matched to the booking, the BOL, and the POD before it is paid. The agent compares the rate, each accessorial, and charges such as detention or lumper fees against what was booked and what the documents and check-in times show, so you pay only for what actually happened.

  • The agent puts the difference on hold and disputes it with the proof attached, such as the booked rate, the BOL, or the POD. The part of the bill that matches can still be paid, and in Autopilot and God mode, documented disputes inside the limits you set go to the carrier on their own.

  • Yes. It follows up on what customers owe and keeps aging in view, so nothing slips past its due date unnoticed. Reminders to customers follow the mode you set for each one: they wait for your approval unless that customer runs in God mode, and every follow-up lands on the record.

  • Yes. Trace syncs to QuickBooks or Sage, so the bills the agent checks, the charges it disputes, and the payments it collects show up in your books without anyone rekeying them. Every number in accounting traces back to the load record, with the booking, the BOL, and the POD behind it.

  • Yes, for asset-based carriers on Trace. The invoice is built from the signed POD, detention is measured by the geofence at the dock, and lumper receipts attach to the load, so billable time goes on the invoice with the proof beside it, the day the load delivers.

  • Yes. A shipper on Trace Enterprise checks every broker and carrier bill against the rate it booked and sees spend by lane and partner. A broker matches carrier bills and chases customer payments on the same load record as the margin, and an asset-based carrier invoices from the POD and runs driver settlements.

Bring a month of your invoices.

We run them through the agent in front of you, from the first bill to the last dispute.

Book a demo