Blog
Why Trace is one AI agent with a team of freight experts
Give it any task. One agent breaks the work down and hands each part to the expert for it, from quoting and carrier sales to tracking, claims and finance.
Shadow to God mode: setting how far a freight AI agent goes
Trace runs in four modes, set per customer and type of freight. What each one does, and how a team moves up from Shadow as the agent proves itself.
Why bookings and rate confirmations always wait for a person
Trace can quote, post, negotiate and track on its own. Bookings and rate confirmations still wait for a person, in every mode. Here is why.
How every quote and carrier offer becomes lane pricing data
Every quote, carrier offer and phoned-in rate your desk collects is kept as a rate on its lane. Here is how Trace turns that into the next price.
Freight tracking without check calls: a practical guide
What the agent checks on every load, when it chases a carrier that goes quiet, how customers hear first, and what an exception looks like when it lands.
Freight invoice audit: how to pay only for what happened
How Trace checks every carrier invoice against the booking, the BOL and the POD, bills detention by geofence for carriers, and disputes with proof.